BREAKING NEWS: Amazon Requesting Video Conference Calls for Seller Identity Verification Amazon’s business verification has always haunted new sellers. Over the last year, it’s also increased when it comes to experienced sellers. Now, Amazon is actually going to a video verification system. It hasn’t exploded yet, there hasn’t been a
Read more →
Amazon Posting Sellers’ Info: Consumers Will Know Where They Live & Work In all of the hundreds, probably close to 1,000 videos that I have made to teach Amazon sellers what you need to know, I’ve never once worried about your personal safety. But in today’s September Alert, I think
Read more →
How to AVOID & RESOLVE a Used Sold As New Accusation on Amazon. Hi everyone. My name is Alexa. I’m a paralegal at Rosenbaum Famularo, PC. To begin, these are very common types of complaints. Everybody sees them quite frequently. So, usually you just need to supply your invoices and
Read more →
How Sellers can Prevent Duplicate Listing Violations on the Amazon Platform Duplicate listings are one of the most often seen violations on sellers’ accounts. They are often created by other sellers who aren’t authorized to create branded listings. For example, if you have a Nike product, there might exist a
Read more →
Tips on How to Avoid Related Account Suspensions for Amazon Sellers https://youtu.be/Mf-wnyL5SUw There are different ways to be related to another individual’s Amazon account. I’m sure a lot of people know this already, but just to go over it real quick once more… Your Amazon accounts can be related through the
Read more →
Customers Leaving Negative Reviews on ASINs – Amazon Seller Suspensions – Used Sold as New 72 Hour Suspensions In this case, our client was facing a 72 hour suspension, which their account within three days was going to be suspended. This was specifically for used sold as new products, about
Read more →
AMZ Marketplace Fair Pricing Policy Violation Price Gouging Suspensions I’m here to share another win with you, this case was a marketplace fair pricing policy violation. Amazon alleged that our client was dealing in price gouging violations, an ASIN specifically, they offered hand sanitizers on the platform. Those prices saw
Read more →
Compatibility Advertising & How to Avoid Trademark Complaints on Amazon Compatibility advertising is when you’re selling a product that is compatible with a specific brand. Examples include ink for a particular printer, or pods for different types of coffee machines like Nespresso or Keurig. If you are specifically naming a
Read more →
Why is my Amazon Account DEACTIVATED from a Related Account Suspension? Our client’s account was deactivated due to a related accounts allegation. So after discussing the case with our client and the client trying to figure out whose account their current Amazon account was related to, they realized that although
Read more →
AMAZON INSIDER INFORMATION: The Detailed Explanation of May Be Inauthentic Suspensions These suspensions are really difficult. So if you’ve got one of these, you’re most likely listing against a gated brand and it might even be a counterfeit complaint that’s hidden as an inauthentic or it may be inauthentic because
Read more →
Utility Patent Enforcement on Amazon & Neutral Patent Evaluation Program I want to talk to you today about utility patents. Very, very important for a utility patent rights owner to enforce their patent when necessary on the Amazon platform. Now, how do you do this? Well, Amazon has something called
Read more →
Amazon 3rd Party Services Causing Suspensions / 72 Hour Notifications for Review Manipulations A client received a 72 hour performance notification for an alleged review manipulation. They were determined to get this resolved asap so that their account wouldn’t be suspended within the 72 hour time frame. After discussing the
Read more →
Updating Order Management Software and Amazon FBM Suspensions Hello Amazon sellers, my name is Jacques Lavaud, paralegal at Rosenbaum Famularo, PC. I’m going to talk to you about one of my most recent successes. So back in March of 2020, one of our clients received an FBM suspension notification due
Read more →
How Amazon Sellers Limit the Amount of Complaints on their Accounts Every day, we’re asked by different Amazon sellers how they can limit the amount of complaints they receive on Amazon. Well, there’s things you can do, but in truth, you’re always vulnerable to a possible complaint. That’s just the
Read more →
Amazon Fulfilled By Merchant (FBM): What You Need to Know Today, I want to talk to you about something that’s not talked about very often… It’s a smaller part of your business. Let’s say today, I’m an Amazon seller. I have to worry about a multitude of things. Let’s take
Read more →
How To Persuade Amazon’s Reinstatement Teams Today, I’m talking about the nature of each appeals team, where I’ve found that, even though Amazon has laid out different options for sellers to appeal, it’s good to know who you’re writing to. With the seller performance team, since they’re on the front
Read more →
AMAZON SEPTEMBER ALERT – Posting Sellers’ Information & Intellectual Property Complaints Amazon sellers, this is another September alert you need to know about, and risks that you will be taking as Amazon sellers, when Amazon begins to publish account owner information on September 1st of 2020. With the publication of
Read more →
MAP Pricing Agreement Issues for Amazon Sellers after Amazon Posts Sellers’ Personal Info. Amazon sellers, this is another alert. It has to do with Amazon sellers who have signed MAP agreements. MAP stands for minimum advertised price. After 2007, when the United States Supreme Court basically threw out the enforceability
Read more →
Amazon Sellers’ Inside Information: How to Communicate with Amazon Seller Support – Tips Sellers MUST KNOW. Today, I’m talking about communications with Seller Support and what I would recommend on how to communicate with them. Oftentimes, Seller Support can give contradicting information for a single issue. We’re not saying that’s
Read more →
September 1st, 2020: Amazon Publishes Sellers’ Personal Information Publicly Business verification issues may become rampant after September 1st, 2020, when Amazon publishes your name, your address, possibly even your phone number and your email address. I’m CJ Rosenbaum and this is an alert for Amazon sellers. With Amazon switching to
Read more →
How Amazon Sellers Can Handle Counterfeit Intellectual Property Complaints & Source Products Correctly If you’re getting baseless counterfeit intellectual property complaints lodged against your account, if you’re buying from a retailer or from a genuine good supplier, this is going to be a helpful video for you. For other people
Read more →