Amazon account / listing hacked? If you are an Amazon seller with a hacked account or ASIN, this page is for you.
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If your account / listing is hacked, submit your case to us now.
Is your Amazon seller account / listing hacked? Our team can help you fix it!
History of Amazon Seller Hacked Accounts
Experienced Amazon sellers are likely aware that hacking Amazon is nothing new.
Back in 2008, Dmitry Olegovich Zubakha planned and executed multiple DDoS attacks against Amazon.com with the help of an accomplice hacker. Nicknamed the “Cyber bandit,” Zubakha and his Russian co-conspirator launched the attack by programming botnet computers to request “large and resource intensive web pages” that made it extremely difficult for consumers to complete business transactions.
To date, CJ Rosenbaum has made it clear that Amazon has not provided sellers with any compensation of the funds that they have lost yet.
While sellers have been granted account reinstatement, the end goal is clear to CJ Rosenbaum: get clients their money back, reinstatement is only temporary satisfaction.
“We sell in the UK, Europe and America.. We never thought that an account suspension would happen to us.. Our account was hacked and then eventually suspended.. We reached out to CJ and he was incredibly helpful in getting our situation resolved. If you have any legal trouble with Amazon in any way, CJ Rosenbaum is your best bet.”
Amazon Sellers’ Lawyer, CJ Rosenbaum helped one seller with a hacked Amazon account.
$35,000 was taken out. CJ helped this AMZ seller get his funds back.
“CJ will always pick up the phone and answer your questions.. I would only hire CJ for any issues going forward..”
The biggest problem for a suspended Amazon seller with a hacked account is that they cannot make the necessary changes to regain access to their account because Amazon has shut them down for safety purposes. In order to gain access, they must contact the Amazon legal department. Amazon will work with sellers who have been hacked to help restore their accounts; they are also working to implement stricter verification procedures to help prevent hackers from gaining access to seller accounts in the first place.
“If an Amazon seller’s account is actually hacked, one thing we have done to successfully get the suspended account reinstated is to set up a two-step verification process. To avoid this issue altogether, it is in the seller’s best interest to preemptively set up this verification process before an issue arises.” ~ Kerry, Senior Managing Paralegal
Additional posts: Amazon account / listing hacked:
May 24, 2022
Amazon seller account got hacked – Here’s how we fixed it!
Amazon seller account got hacked – Here’s how our team fixed it! Our clients’ account was hacked & was locked out. In this video, we’ll share exactly how we fixed the issue and how we can help you protect your Amazon seller account too. Hacked Amazon seller account highly recommends
March 30, 2021
Amazon Listing Hijackers Manipulating Verbiage Causing Suspensions
Amazon Listing Hijackers Manipulating Verbiage with Profanity Causing Suspensions for Sellers A growing trend affecting Amazon sellers is the re-emergence of hijackers changing your listings to differ from the original titles or descriptions. These culprits will change the listing to include things that trigger Amazon’s bots to suspend your listing.
March 4, 2021
Seller vs Seller Dirty Tricks: Amazon’s History of Hacking, Hijacking & Manipulated Seller Listings
Seller vs Seller Dirty Tricks: Amazon’s History of Hacking, Hijacking & Manipulated Seller Listings One of the great things about having these videos is that I get to introduce our insanely awesome client relations team. We have Troy, who’s the manager of this team, his incredible wife, Nicole… Jenn, who
November 9, 2020
Hackers & Hijackers Manipulating Canada Listings Causing U.S. ASIN Suspensions
Hackers & Hijackers Manipulating Canada Listings Causing U.S. ASIN Suspensions Breaking news for Amazon sellers. You are getting attacked. If you’re a private label Amazon seller or you own a significant size brand or you have authorization to sell branded items, you are 100% under attack by bad actors, seller
June 5, 2020
3 tips on how AMZ sellers can protect listings & accounts from hackers.
3 tips on how Amazon sellers can protect their listings & accounts from hackers. Number one, you must monitor your listing like a hawk. You need to watch for images being changed by hijackers, and you need to watch for the titles being changed by hackers. What hackers will do
February 10, 2020
AMZ Insider Info 2/10/20
AMZ Insider Info 2/10/20 with CJ Rosenbaum: 3 strikes against sellers, Amazon’s awful advice, Hacked accounts & listings on the rise, Related Amazon account suspensions. 3 strikes and you’re out policy when it comes to plans of action. We do not experience this, but we’ve received a number of calls,
January 10, 2020
Amazon Sellers’ News 1/10/20
Amazon Sellers’ News 1/10/20 with CJ Rosenbaum: Suspended For Review Incentives, Hacked By Foreign Banks & Dropshipping Policy We’re receiving reports from sellers getting suspended for including review incentives in their packaging. Now, these sellers were including either gift cards or free products for the reviews, which I know if
January 8, 2020
Amazon Sellers’ News 1/8/20
Amazon Sellers’ News 1/8/20 with CJ Rosenbaum: Amazon cracking down on related seller accounts, If selling air filters, you might be receiving a restricted product complaint, New Seller Business Verification: accounts are getting hacked. Amazon cracking down on related seller accounts. Now they’re referencing section 3 of the new BSA.
December 18, 2019
Amazon Sellers’ News 12/18/19
Amazon Sellers’ News 12/18/19 with CJ Rosenbaum: Lost Listings, Suspended Accounts, Hazmat Review & Don’t Get Hacked First breaking news story: lost listings and suspended accounts from Amazon’s pricing alert system. There seems to clearly be another Amazon glitch, because sellers are satisfying the minimum and the maximum, sellers’ pricing
December 11, 2019
Amazon’s New Terms of Service for Sellers: Paragraph 16: How Related Account Suspensions Occur
Amazon’s Terms of Service for Sellers: Paragraph 16: How Related Account Suspensions Occur What this section is saying is that the seller is always responsible for their password to their account. You are only allowed to give out your password if a third party is authorized, and you are solely
December 10, 2019
Amazon Sellers’ News 12/10/19
Amazon Sellers’ News 12/10/19 with CJ Rosenbaum: Unauthorized logins into your AMZ account, Old IP complaints causing new suspensions, Seller code of conduct suspensions. Unauthorized logins into your Amazon account. Amazon is suspending sellers, holding your money, freezing your inventory when Amazon thinks there’s an unauthorized login. We believe this
December 6, 2019
IP Complaints on Different Platforms, Hacked Accounts & Brand Registry Reports
Amazon Sellers’ News 12/6/19 with CJ Rosenbaum: Amz sellers receiving IP complaints on different platforms, Hacked Amz accounts & Brand registry reports We are seeing a significant increase in the number of intellectual property right complaints being asserted against Amazon sellers selling on Amazon platforms outside the United States. We’re