With unparalleled experience in both law & ecommerce, Rosenbaum, Famularo & Segall PC, the law firm behind AmazonSellersLawyer.com, is a dynamic firm that has the ability to approach your Amazon issue from every angle. We are the #1 law firm helping Amazon sellers whether it's an account / listing suspension, intellectual property complaint, representing sellers in litigation, protecting / monitoring private label brands, or legal services tailored to online businesses such as contract drafting, sale of business & more. We're available for sellers worldwide with teams in the USA & China. Free consultations 7 days a week: 1-877-9-SELLER
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Amazon Account & Listing Suspensions

Reinstate a Suspended Amazon Seller Account or ASIN

We can harness the power of the law when it comes to Amazon suspensions. Non-lawyers do not have the resources, education or expertise to make use of these strategies – and they have zero obligation to keep your information private. As a law firm, we are legally bound to keep everything you say 100% confidential by the Attorney-Client Privilege.

Arbitration Against Amazon

In your contract with Amazon, you give up the right to take them to court, but gain the ability to have disputes resolved through arbitration.

If Amazon refuses to reinstate your account, release your money, give you back your inventory and you can’t resolve things with a Plan of Action, every seller has the absolute right to take Amazon to binding arbitration.

Intellectual Property Law

Register IP Rights, Monitor Brands, Protect Against Infringement

Amazon sellers need to know about intellectual property law. Especially if the Amazon seller’s account was suspended because of an IP complaint. Sometimes, a complaint may be totally baseless, and you have options if that is the case. Amazon sellers accused of violating any intellectual property rights should contact us for a free consultation.

Settling Cases & Representing Sellers in Litigation

The litigation department of Rosenbaum, Famularo & Segall, PC focuses on 2 areas:

Settling cases for ecommerce sellers who are sued for selling counterfeit products.
Representing sellers when they sue brands that made false counterfeit complaints against them.

Brand Protection

As a law firm, our team stands up for sellers against baseless IP complaints and obtains withdrawals.

When Amazon refuses to reinstate accounts or release sellers’ money, we take Amazon to arbitration. As sellers pivot into creating private labels, our team helps with everything from filing trademarks to protecting brands from counterfeiters.

Business Law

The attorneys of Rosenbaum, Famularo & Segall, PC, offer a range of legal services tailored to online businesses, including:

Business Agreements, Non Disclosure Agreements, License / Distribution Agreements, Intellectual Property Assignments, Contract Drafting & Reviewing, Contract Negotiation / Disputes, Employment Law, Sale of Business, Business Start-Up

Amazon Seller Services: Dealing with Buyer Complaints

CJ’s law firm is designed to provide sellers with a licensed attorney who can utilize the law to dispute buyer complaints that jeopardize your seller account. CJ helps Amazon sellers to address complaints and negative feedback from a legal perspective to prevent account and/or listing suspensions.

Our team assists Amazon sellers with a two-step approach designed to handle buyer complaints and avoid suspensions:

STEP 1:  Investigate the complaint to see if it is valid and provide a method of resolving the issue amicably.

STEP 2: When the complaint is invalid, seek our clients’ lost profits and adequate reimbursement for the business interruptions caused by the complaint.

Inauthentic Complaints

In the eyes of Amazon, an inauthentic item is defined by where it is purchased by the seller. Items purchased from any source other than the authorized manufacturer of the product are considered to be inauthentic – even if they are indeed the “real” brand name product.

Used Sold as New

Anything that was returned, had damaged packaging, or was opened but not used cannot be labeled as “new” pursuant to Amazon’s conditions policy. Even though the product is brand new and never used, it may have damage to the packaging or previously opened and later returned.

Not As Described

To not get hit with this type of buyer complaint, it’s in your best interest to look back at your listing/s and make sure the pictures match exactly to the product/s being sold, and the descriptions perfectly describe the product/s you’re selling on Amazon.com.

Ordered Wrong Item

Amazon holds sellers responsible when customers return items because it was the wrong item. Sellers need to be proactive so this doesn’t occur. By improving listings with quality photographs & thorough, understandable descriptions, buyers will be less likely to mistakenly purchase a product.

Copyright Complaints

Copyright law for Amazon sellers focuses mainly on images and verbiage. Sellers should never use photographs/images they don’t own. They should take their own photos for listings. Sellers shouldn’t copy verbiage from anyone’s product/website and use on their detail page.

Trademark Complaints

Trademark law for Amazon sellers focuses on the use of logos and other marks. Private label sellers should file for trademark protection of their logo and name of the brand they’re developing. Sellers should never take another person’s or company’s trademark and put it on their products.

As a law firm, we offer legal services for Amazon sellers with benefits that non-attorneys cannot provide, including legal documentation, the ability to pursue lost profits, and 100% confidentiality.

Amazon Account Suspensions & Appeals Letters

We help reinstate suspended sellers with skillfully-written Plans of Action.

We address Amazon suspensions from a legal perspective to get your account reinstated right away. Our strategy involves an initial investigation of your account, followed by a report that clearly outlines the main issues for you. Our Plans of Action for suspended Amazon sellers have helped many accounts get reinstated. To view our reinstatement success videos, click here.

Intellectual Property Complaints

If you have received a rights owner complaint, we are here to help.

We help sellers who receive IP complaints on Amazon. These complaints sometimes lead to account / ASIN suspensions that degrade sellers’ accounts. Learn how we fight rights owner violations. 3 steps we take in dealing with intellectual property complaint suspensions: 1. Analyze the account to see if there’s any violation, 2. work to get the complaint withdrawn, and 3. send a Plan of Action to Amazon.

Private Label Brand Development, Policing & Protection

We protect private label brands against hijackers and counterfeiters worldwide.

When a client comes to us for a brand protection issue, our team drafts a Cease & Desist letter. We send the Cease & Desist letter to the hijackers / infringers and allow them 2 days to respond to our request to remove the infringing content. When sellers do not respond or cooperate with our Cease & Desist letters, we draft a Report of Infringement, which is then delivered to Amazon’s legal teams.

Has Amazon refused to release your money / inventory?

We rep sellers against Amazon via binding arbitration.

In your contract with Amazon, you give up the right to take Amazon to court. But what you gain is the ability to have all your disputes resolved through arbitration, which is much faster and cheaper. We take the fight right to Amazon and take the decisions out of their hands. We work with the seller, identify what the issues are, and make sure that the arguments we make are persuasive.

Have you been falsely accused of selling counterfeit products?

You may be entitled to significant damages.

If you are selling on Amazon and have been falsely accused of selling counterfeit products, WE want to talk to YOU. Our law firm is successful at resolving rights owner disputes and dealing with Amazon. The law firm of Rosenbaum, Famularo & Segall, PC is required by law to assure you 100% confidentiality. We protect your privacy under the Attorney-Client Privilege.

Dealing with threatening letters from the VORYS law firm.

We have extensive experience dealing with their claims.

VORYS is a law firm that sends letters to 3rd party sellers all over the world telling them that they cannot sell items. We have addressed countless letters from VORYS. Sellers can in fact buy and sell practically every product with very limited exceptions. Many VORYS letters ignore the First Sales Doctrine. Contact us for more info. on VORYS letters & other litigation / threats asserted against you.

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