Sending in Plans of Action / Appeals & Getting Repeated Requests for More Information? Let us help! 1-877-9-SELLER. There are just 21 days until Q4 hits, just 3 weeks, and this is some of the information that you need to know… What sellers are experiencing over the last couple of
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27 Days until Q4 – Having Proper DOCUMENTATION for INAUTHENTIC SUSPENSIONS 27 Days until Q4 hits, you need to be prepared. Today I’m going to be talking to you about documentation for inauthentic suspensions. Two major issues. One you’re likely aware of and one which is something that’s brand new.
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Q4 of 2020: COMPLAINTS that lead to AMZ SUSPENSIONS AMZ sellers, you have 28 days until Q4 begins. Get your sourcing in order. Get your orders in. Get your inventory into FBA. Today on the 28th day before Q4, I’m going to talk to you about some of the cases
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How to AVOID & RESOLVE a Used Sold As New Accusation on Amazon. Hi everyone. My name is Alexa. I’m a paralegal at Rosenbaum Famularo, PC. To begin, these are very common types of complaints. Everybody sees them quite frequently. So, usually you just need to supply your invoices and
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How Sellers can Prevent Duplicate Listing Violations on the Amazon Platform Duplicate listings are one of the most often seen violations on sellers’ accounts. They are often created by other sellers who aren’t authorized to create branded listings. For example, if you have a Nike product, there might exist a
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Tips on How to Avoid Related Account Suspensions for Amazon Sellers https://youtu.be/Mf-wnyL5SUw There are different ways to be related to another individual’s Amazon account. I’m sure a lot of people know this already, but just to go over it real quick once more… Your Amazon accounts can be related through the
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Customers Leaving Negative Reviews on ASINs – Amazon Seller Suspensions – Used Sold as New 72 Hour Suspensions In this case, our client was facing a 72 hour suspension, which their account within three days was going to be suspended. This was specifically for used sold as new products, about
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Amazon Velocity Limits: How They Affect Sellers’ Accounts When you’re selling a lot of products in a short period of time, and you don’t have the necessary reviews / feedback to correlate to the sales, Amazon will place your account under suspension and will review your account until they have
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AMZ Marketplace Fair Pricing Policy Violation Price Gouging Suspensions I’m here to share another win with you, this case was a marketplace fair pricing policy violation. Amazon alleged that our client was dealing in price gouging violations, an ASIN specifically, they offered hand sanitizers on the platform. Those prices saw
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Why is my Amazon Account DEACTIVATED from a Related Account Suspension? Our client’s account was deactivated due to a related accounts allegation. So after discussing the case with our client and the client trying to figure out whose account their current Amazon account was related to, they realized that although
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Helpful Tips for Amazon’s ‘Not as Described’ Allegations Today I want to talk to you about ‘not as described’ complaints on Amazon, and what we see that causes them. First off, we all know that when you return a product as a customer on Amazon, there’s a list of selections
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AMAZON INSIDER INFORMATION: The Detailed Explanation of May Be Inauthentic Suspensions These suspensions are really difficult. So if you’ve got one of these, you’re most likely listing against a gated brand and it might even be a counterfeit complaint that’s hidden as an inauthentic or it may be inauthentic because
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Amazon 3rd Party Services Causing Suspensions / 72 Hour Notifications for Review Manipulations A client received a 72 hour performance notification for an alleged review manipulation. They were determined to get this resolved asap so that their account wouldn’t be suspended within the 72 hour time frame. After discussing the
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Updating Order Management Software and Amazon FBM Suspensions Hello Amazon sellers, my name is Jacques Lavaud, paralegal at Rosenbaum Famularo, PC. I’m going to talk to you about one of my most recent successes. So back in March of 2020, one of our clients received an FBM suspension notification due
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How To Persuade Amazon’s Reinstatement Teams Today, I’m talking about the nature of each appeals team, where I’ve found that, even though Amazon has laid out different options for sellers to appeal, it’s good to know who you’re writing to. With the seller performance team, since they’re on the front
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Video Masterclass featuring CJ Rosenbaum: Best Practices in Preventing Amazon Suspensions In this 1 hour masterclass with Amazon Sellers’ Lawyer CJ Rosenbaum, you will learn: Common problems from Amazon sellers. Preventing Amazon suspensions & violations. Protection against counterfeiters & listing hijackers. The safest way to change an address. How to
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Amazon Seller Inside Information: Winning Plan of Action for Trademark Complaint on Bundled Product Listing Amazon Seller Inside Information: trademark complaints. In this specific seller’s case, the listing at issue was a bundled product detail page. So although bundles are allowed on the Amazon platform, they need to be created
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3 Vital Tips for Dealing with an Amazon Inauthentic Suspension / Allegation https://vimeo.com/439331861 How to write a plan of action / Amazon appeal when you receive an inauthentic suspension / allegation from Amazon. Inauthentic Suspension Tip #1: You need to know how to write a plan of action. You need
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Amazon Affiliate Accounts Not Getting Paid For Their Traffic When Amazon owes you money and won’t give it to you. This is your Inside Information. I’m CJ Rosenbaum, and that’s what we’re going to be talking about today, plans of action for affiliate accounts, Amazon appeals for affiliated accounts, and
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Restricted Product Suspensions on Amazon Sellers Number 1: for a restricted product suspension, your plan of action has to follow the basic structure of every other plan of action; your root cause, your immediate corrective action, and the long term or the systemic changes to your business so that you
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Amazon’s Temporary Vacation Mode EXPLAINED: AMZ Suspensions, Order Defect Rates (ODRs), Warehouse Management Today’s helpful tips you can put into action if you are planning on taking a gap day on this 4th of July holiday coming up. For those of you who aren’t celebrating anything, this is just a
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