AMAZON SELLERS LAWYER SUCCESS Our seller sells a lot of liquidation inventory. He purchases approximately $45k worth of liquidation inventory per week. He runs 4 accounts and his main account got suspended. This seller is working hard, making money, employing people, and is a savvy seller who purchases products from
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Case study about a seller who was suspended for selling expired nutritional supplements: A customer received the supplement from our client and confused the expiration date with the lot number. The expiration date is entirely different from the lot number; they have no similarities at all. The product was not
Read more →Conor leads our research and writing unit. It is his job to make sure that we hire great law students and writers so that we can give you the best content on the planet. It is a tremendous day here because Conor has just completed three major products which are
Read more →Many sellers forget to respond to Intellectual Property (IP) complaints. It is very important to tackle IP complaints as they come in because unresolved intellectual property complaints will negatively affect your account health. We go through each complaint and reach out to the complainants. Each letter that is drafted will
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As competition has increased on Amazon, so has the demands of repricers. However, how do you pick a good Amazon repricing software for your business? If you need better and well-constructed repricing software to maximize your chances for getting the Buy Box, here are some of the key concerns you
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Listing SEO Amazon’s A9 algorithm reads and indexes all of the content in your listing, including the title, bullet points, product description, and back end keywords. Include carefully chosen keywords in your content to increase visibility. Remember to always write to the reader or shopper, not the algorithm. Sponsored Ads
Read more →Retail Arbitrage is when a person purchases a product from a retail store (either online or in-store), then resells it for a higher price and keeps the profit. For years, it has been the trend for Amazon to get rid of Retail Arbitrage, but there are still people making money
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Success Story: Inauthentic Complaints on Fragrances – Reinstated AMAZON SELLERS LAWYER SUCCESS A seller was suspended for an inauthentic complaint on fragrances. What happens often is that consumers will complain that the scent was too strong, too weak, or not the same as they remembered. Complaints about strength of scent are
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Distribution agreements are not intellectual property issues. Distribution does not amount to intellectual property on Amazon. If it’s distribution that you’re trying to control, there are proper ways to go about this, but the intellectual property complaint system is not one of them. Lacking permission to sell is NOT an
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How to draft a Plan of Action (POA) If your Amazon seller account is suspended, you will have to develop a Plan of Action (POA) to get reinstated. A plan of action is a document that outlines what the issue or violation is, how you are going to remedy it,
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There has been a marked increase in counterfeit complaints and suspensions. Counterfeit complaints are a type of trademark complaint. Most counterfeit complaints are baseless; most sellers do not sell counterfeit goods. If you are selling genuine products, there is likely no basis for the complaint. You can be in violation
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Amazon tracks any returns you get and are always looking at the Order Defect Rate (ODR). A seller wants to have an ODR under 1% on their account health; this is vital for sellers. In historic retail, being under 1% on problems is virtually unheard of; it is an incredible
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Watch CJ Rosenbaum in an interview with Tracy Hazzard about Amazon seller legal issues and product launch hazards. As the world moves into the digital space, it has become very important for us to keep ourselves secure, most especially for those Amazon sellers whose products are sold virtually. CJ Rosenbaum
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Don’t let Amazon keep your money…. Learn how to get it back ($10k or less) If you want to compel Amazon to release your money to you, you need to take them to arbitration. The process is relatively simple and inexpensive. The process starts by writing a Demand of Arbitration,
Read more →The intentions of Amazon’s transparency program are tremendous. Amazon has a big counterfeit problem on their platform. The transparency code system was designed to reduce the amount of counterfeit products seen and distributed on their platform. Going forward, brands will start labeling a code on their product and before it
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Bundling is when a seller takes products out of the original manufacturer’s packaging before reselling them. In this case, our client had their account suspended because some of the items did not have expiration dates on them. Expiration dates are a major cause of safety suspensions – they must be
Read more →Egyptian Goddess Standard: Design Patent Issues & Plans of Action for Suspended Sellers In terms of design patents, the standard that Amazon refers to is called the Egyptian Goddess Standard. Basically, what Amazon wants to know is whether an ordinary observer can tell the difference between two products. Are they
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Private Label Sellers & Rejected Trademark Applications – Generic Marks When the United States Patent and Trademark Office (USPTO) says a trademark is generic in nature, it means that the trademark you are trying to get simply describes the product rather than the seller. For example, if you are selling
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Webinar with Seth Kniep of JustOneDime.com Sell More, Make More Money, Build a Business You Can Sell for 6-7 Figures CJ Rosenbaum interviews Seth Kniep, Co-Founder & CEO of JustOneDime.com and Just One Dime eCom 2019: where sellers learn to sell more products, rank higher, get reviews, make more sales, and
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Legal Problems with an Amazon Suspension? Talk to CJ Rosenbaum. “CJ provided great one-on-one advice at eComChicago. I highly recommend CJ and can tell you that he really knows what he’s doing. He can probably help you with any problem you have when it comes to legal problems with Amazon
Read more →Removing negative customer feedback helps get sellers reinstated. The better the state of your account is, the better the chance you have to get a faster reinstatement. One particular client case of ours had a buyer who purchased a product and then posted negative feedback on the seller’s account claiming
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