This particular Amazon seller had his account suspended for baseless intellectual property rights complaints. He received counterfeit complaints for approximately 8 ASINs. We spoke with him and learned that he had no invoices in his possession because he never sold these products at all. We reviewed his account and found
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AMAZON SELLERS LAWYER SUCCESS Amazon Seller Reinstated after Inauthentic Suspension for DVDs Inauthentic suspensions are not uncommon; in fact, inauthentic suspensions are the #1 reason for account and listing suspensions. In this particular case, the Amazon seller was selling workout DVDs. He was relatively inexperienced with selling on the Amazon
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Brand Protection using Amazon Registry We recently had a new client sign up for our brand protection services. A smaller family owned businessman had just received his trademark approval and was enrolled in Brand Registry 2.0. Our client thought that he had his brand very well protected until he had
Read more →Amazon now implements a system called Amazon Renewed. Before this program, you were able to list the condition of the product as refurbished. If you are unaware of what the term refurbished means: it is a used product, but anything that was damaged / broken has been repaired with new
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Forged / manipulated document suspensions are certainly challenging, but not impossible to win. We have been able to recover accounts after years of suspension. There is often more hope to recovering accounts than Amazon sellers think. This client did not actually forge or manipulate his documents. We are currently trying
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We had an intake recently where a client had an ASIN block because of an issue with packaging. It was a ‘Used Sold As New’ complaint. The seller had complaints regarding packaging prior to this – the packaging was not lasting through the shipping process and was damaged. Our client
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Inauthentic suspensions are the #1 reason for sellers to lose their accounts and listings. We had a returning client come to us with an inauthentic suspension. He spoke with a member of our intake team. We reviewed the case file, all the documents and prior appeals, and then reached out
Read more →Amazon Seller with Multiple Accounts Suspended for Inauthentic Health & Beauty Products One of our clients who had multiple accounts had one of his bigger accounts suspended for inauthentic complaints. He sells health and beauty products and was worried that his other accounts were going to get shut down as
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JCON 2019 Ecommerce Summit in Brooklyn, NY. We had the incredible privilege of listening to many informative speakers who were talking about the ecommerce industry. The summit is a great place to learn about IP issues, suspensions, private label brand protection, and arbitrations. The summit occurs every February. Overall, this
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HUGE WIN: AMAZON SELLERS LAWYER SUCCESS The seller’s POA failed. He needed help getting reinstated and making payroll. We had a successful east coast Amazon seller come to us for assistance in getting his account reinstated. He started his business on his own and grew his company to currently employing
Read more →Seller of Collectibles & Toys Suspended from Inauthentic Complaint Reinstated with Plan of Action and Invoices We had a seller of collectibles and toys who was suspended for inauthentic complaints from Amazon customers. The complaints were baseless because the seller (our client) sourced largely from manufacturers or authorized distributors. They
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Amazon Seller Suspended after Intellectual Property Rights Complaint An Amazon seller who was selling both in the United States and in Europe had their selling privileges suspended in France. They were selling Netgear brand electronics and had their account shut down by an intellectual property rights complaint. This seller had
Read more →Amazon Seller Fulfilled Prime Suspended – Reinstated in 72 Hours with our Plan of Action As many sellers are aware, the difference between Fulfillment by Amazon and Seller Fulfilled Prime is enormous and the costs are significantly different for each. For many sellers, this can make or break their business.
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Amazon Drop Shipper Suspended for Restricted Products Violation Reinstatement Success Story Our seller has successfully been doing retail arbitrage drop shipping for a very long time. This is a family owned Amazon business. Our client used an algorithm to find products to list against on Amazon. He then places an
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Reinstated After Plan of Action: Describes New Business Plan, Multiple IP Complaints AMAZON SELLERS LAWYER SUCCESS We had a west coast Amazon seller who sold creative t-shirts reach out to us. He employed 3 people in addition to himself and wasn’t comfortable writing his own Plan of Action. The seller
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We had a client who hired us after receiving a counterfeit complaint from the brand LEGO. He tried to reach out to LEGO multiple times, but they never responded. He also tried to appeal the complaint on his own and Amazon was requesting more information. AMAZON SELLERS LAWYER SUCCESS: After
Read more →Needed Plan of Action: Amazon Appeal Reinstated after POA Submitted by Team at Rosenbaum Famularo, PC We received a call from a small business owner in California regarding an Inauthentic Amazon Suspension. The products were authentic and the proof of supply source is in-line. Amazon was asking for greater detail,
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As you know, on every single webinar that I do, I ask you to donate to the Ty Louis Campbell Foundation through the Amazon Smiles Program. The Amazon Smiles Program is an incredible program that helps to benefit charities like the Ty Louis Campbell Foundation. I just got my delivery
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We deal with a number of large Amazon sellers that employ a massive amount of people. We have found that the bigger the seller, the more ridiculous the complaints filed against them are, and the more they have to fight to stay in business. One of the most repeated complainants
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AMAZON SELLERS LAWYER SUCCESS A seller was selling supplements just for men and received an inauthentic account suspension. He was buying the legitimate, name brand products directly from the manufacturer and had all his invoices. He spoke with our director of client relations, Brett Sondike, who took down all the
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AMAZON SELLERS LAWYER SUCCESS – How a Suspended Seller was Reinstated after Multiple IP Complaints Recently we had a seller come into our office. He is a son who opened up a shop with his dad. They have been selling on Amazon for quite a few years with no issue.
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