Dealing with Safety Issues Selling Cosmetics on Amazon.com
This is one of the greatest inside informations I’ve ever shot because at the end, I’m gonna be talking about price gouging updates and it’s all good news.. Before we get to that, I’m gonna turn the camera over to Vin, he’s one of our insanely great paralegals here and he’s going to talk to you about how we’re winning cases on safety issues, particularly when it comes to cosmetics.
Hi, I’m here to tell you about a recent safety reinstatement for a bunch of cosmetics. They were all opened and damaged in packaging and since it was with cosmetics, it’s a safety issue. In general, if you’re dealing with cosmetics, a lot of sellers deal with these types of complaints.
Cosmetics go bad – they are most likely getting shipped here on a boat, and they’re just in packaging for a long time, depending on the heat in the box… so cosmetics are a tough thing to sell on Amazon especially online because they’re going all over the world. I would make sure you have a domestic supplier for the most part within each region that you’re trying to sell in, depending on which country you’re trying to sell in. I would also make sure you can have a cohesive supply chain, make sure you have some sort of temperature controlled areas, like a storage space, in order to make sure these cosmetics are well maintained. That’s a big reason why people get these complaints because sellers will buy big bulk orders of cosmetics and then put them in a non temperature controlled warehouse.
Make sure you have a cohesive supply chain and can show it and do everything you can to make sure the cosmetics are in the manufactured condition, and that it’s not gonna go bad while in storage because you do not want to deal with these complaints as an Amazon seller.
If you’ve been suspended on Amazon because of safety issues selling cosmetics, contact us for a free consultation: 1-877-9-SELLER.
Available for Sellers 7 Days a Week: MON-FRI: 9am – 8pm, SAT & SUN: 10am – 6pm EST
For more information on safety complaints: