BUSINESS VERIFICATION CASE WIN ACCOUNT REINSTATED THRU ZOOM CALL WITH AMAZON
In this video, we discuss a verification win for an AMZ seller.
This is an important victory for Amazon sellers and businesses that rely on the Amazon platform to sell their products.
We’ll go over what happened in the case, what it could mean for you as an Amazon seller, and how to make sure your AMZ business is prepared if something like this happens to you.
Amazon Business Verification
Amazon has changed their practices in regard to business verification which now includes all Amazon sellers, not just brand owners.
In a verification case, Amazon will want to verify your business information including your license, personal information, bank accounts associated with your account, and more. Slight discrepancies in your account with alert Amazon so it is important that you analyze your information to make sure it is all filed consistently.
Zoom Verification
In a case handled by our law firm, we discovered that Amazon is adopting a new method of business verification. Our client laid out all of their paperwork, resolved the discrepancy, and sent it to Amazon, which then prompted the company to propose a Zoom call to verify the information and identity of the Amazon seller. The end result was that Amazon reinstated our clients Amazon seller account promptly.
This case alerted our firm that Amazon is now willing to use Zoom as a method of communication with Amazon sellers, and that sellers would benefit from proposing these meetings to the company proactively.