CJ Rosenbaum and Jason Powell, one of our top paralegals, discuss a case where an Amazon seller was doing retail / online arbitrage.
Online Arbitrage Seller Reinstatement – Amazon Sellers Lawyer Success
The seller was buying electronics from different locations across the country from typical retail stores such as Khol’s and Newegg.com. There was nothing questionable about their supplier. The real trouble was tracking down the addresses. Amazon’s allegations included that the products were inauthentic, however, the products were actually authentic.
It took multiple POA’s to get the seller back on but eventually we got her back on.
If Amazon is asking for more information, you need to answer their questions and give them exactly what they need. Don’t give them any more and certainly don’t give them any less.
Invoices should have the same name, address, email and other information that appears on the seller’s account.
What you should include in your Plan of Action:
- Identify issue after self evaluation
- Immediate corrective action
- Systematic changes to your business