How to Win Reinstatement for Restricted Product Allegations & 72 Hour Suspension Notices on Amazon
If you want to speak with me or any member of my team, you could click our case submission button on our website, you can call me at 1-877-9-SELLER, or you can just email me at [email protected].
Today, I’m going to tell you how Chris, one of our insanely awesome paralegals, won a restricted product case that was coupled with a 72 hour notice, and this was a hard case to win.
How did our incredible paralegal, Chris win this restricted product allegations case?
One, he showed Amazon that the product actually was not restricted, that the ingredients in the product, Amazon had it wrong. And he did it in a respectful way, educating Amazon staff in India, as to what their error was and getting the listing reinstated.
Two, the 72 hour notice, we did it because we are the world’s best, fastest, and we also have, I think, the largest team in the world, focused solely on Amazon sellers. So when we get hired, you got 72 hours. First thing we do is, we put it up on our chat, can we handle it, can we get the job done? I got to say that practically always, the answer is yes. File gets processed, ended up on Chris’s desk, looked at it, interacted with the seller, a collaborative process, wrote a killer plan of action and won the case on both points.
If you want to learn more about how to deal with 72 hour notices or restricted products: