Forged / manipulated document suspensions are certainly challenging, but not impossible to win.
We have been able to recover accounts after years of suspension.
There is often more hope to recovering accounts than Amazon sellers think.
This client did not actually forge or manipulate his documents. We are currently trying to show that to Amazon. Our client never submitted any documentation, so we are unclear as to why he received a notification in the first place. We appealed the suspension, stating to Amazon that it was a mistake.
Amazon came back requesting supplier information for just one ASIN, that our client hasn’t sold in a few months. We are still in the process of resolving this case, but it is a very difficult suspension. Our intention is to prove to Amazon that our client did not forge the documents and get his account reinstated.
This is just one example of the tough cases we deal with regularly.
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