How long does it take to hear back from Amazon once the Amazon Sellers Lawyer team submits a Plan of Action (POA)?
When we draft your POA, we attach all exhibits and documents that will help your seller account get reinstated – these may include copies of invoices from your suppliers, proof of your copyright or trademark, and other information to solidify your case.
We will carefully address every issue in question that may have led to the suspension of your Amazon account in a detailed Plan of Action. Once your Plan of Action has been submitted, we look for a response from Amazon within two days. If we do not receive a response within two days, we will then send a follow up to Amazon regarding the account suspension. We’ll remind Amazon that we adequately addressed each issue, provided documentation, and attach the Plan of Action sent initially. We’ll politely request a response from Amazon regarding the suspension.
It’s understandable that many suspended sellers are anxious and uneasy in this situation – but sometimes, a little more time on Amazon’s end is a good thing. This means they are reviewing your information carefully, which may give you a better chance of reinstatement.
There are plenty of routes that may be taken when your Amazon selling privileges are suspended. You can attempt to craft the perfect Plan of Action on your own, you can hire a consultant, or, of course, you can retain the team at Amazon Sellers Lawyer to handle your case and assist you in getting reinstated.
Writing an Amazon Plan of Action
There are various factors that set ASL apart from others who provide reinstatement services. One of these factors is the way we handle the process of writing your Plan of Action, from the moment we document your information, to the moment your final POA is submitted.
As a business owner, you can rest assured that everything you reveal is 100% confidential (learn more about the Attorney-Client Privilege). CJ will discuss your unique Amazon suspension or violation issues, then immediately arrange a screen share for the account analysts at ASL, who provide a detailed outline of your metrics, correspondence, previous violations and other relevant information.
During the process of writing your POA, our team will discuss every aspect of your Amazon seller account. We’ll discuss every aspect of your business with you – where you get the items you sell, how you ship them, and most importantly, how you handle issues with your customers. This helps us come up with the best way to address these issues and choose how to word your POA. Once we have identified and discussed the issues at hand, we’ll come up with an efficient method of explaining how these issues will never occur upon reinstatement of your selling privileges by Amazon.