How to Avoid Used Sold as New Complaints as an Amazon Seller
Used sold as new suspensions are almost always because the product or packaging is older than what the consumer anticipated receiving, or it was damaged in shipping.
How can you avoid used sold as new complaints? Well, you can’t control shipping all that much when using FBA, but you can control your research.
You can identify whether or not the packaging and the coloration of your product is exactly what the consumer would receive if they bought it from the brand itself. How do you do this? You just go online, make sure that if your inventory’s a bit old, that the packaging and the coloration matches to a T, or you will be looking at a used sold as new complaint.
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Remember, you can submit your case to us 24/7.
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