How To Force Amazon To Release Your Money
What should an Amazon seller do when a gigantic monopolistic company refuses to release their money? According to your contract with Amazon, called the Business Solutions Agreement, when an Amazon seller cannot resolve a dispute amicably through a POA they have the option of taking amazon to arbitration.
Arbitration
Arbitration is generally a great way of resolving cases up to a certain amount of money. And that’s what this case is about. It’s about simply withholding money. And in every one of these cases, whether you had a duplicate listing, related accounts, a high ODR rate or inauthentic issues where your invoices weren’t accepted, as long as your products were genuine and not counterfeit, it is my opinion that Amazon owes you your money.
The way you force Amazon to return your money to you, to release your money to you, is to take Amazon to arbitration through the American Arbitration Association.
So if you have filed for arbitration the next step will be Amazon answering that arbitration. Usually the response will be from a firm, David Wright & Tremaine, who handles arbitrations for Amazon. The next step will be a process where the arbitrator, a compromised on third party, is selected. And then, we go after the money and that’s really it.
In many cases the arbitration will be resolved because now both Amazon’s lawyers, who are a smart group of people, and the people inside at Amazon are looking at the file and they are more advanced than Amazons general staff in India. If it doesn’t resolve doesn’t, we fight tooth and nail to get you every single penny that Amazon owes to you through the arbitration process.