What to Do When Amazon’s Compliance Review Delays Your Listing
Introduction
Amazon compliance review delays are becoming an increasing source of frustration for sellers in 2025. Many sellers report listings being stuck in “review” for weeks—or even months—without explanation or resolution.
When Amazon holds your listings for compliance reasons and fails to respond in a timely manner, your revenue suffers. But worse, these delays can trigger listing removals, account health deterioration, or even account suspension if not handled correctly.
In this article, we’ll explain why Amazon compliance review delays occur, how they impact sellers, and most importantly—what you can do about it.
Why Amazon Initiates Compliance Reviews
Compliance reviews are triggered when Amazon detects—or suspects—that a product or seller may violate internal policies, platform rules, or national regulations. Common triggers include:
Product safety concerns (e.g., toys, supplements, electronics)
Intellectual property disputes
Listings flagged for material misrepresentation
Missing required documentation (e.g., SDS sheets, testing certificates, COAs)
Changes to Amazon’s restricted product guidelines
Sometimes, compliance reviews are automated. Other times, they’re the result of a brand complaint, buyer report, or policy update.
Sellers have reported extended review periods across categories like health & wellness, baby products, and personal care items.
The Risks of Delayed Compliance Reviews
While compliance reviews are meant to protect consumers and Amazon’s ecosystem, delayed responses from Amazon can harm legitimate sellers. Here’s how:
Lost Revenue
Listings stuck in compliance review are removed from the catalog or suppressed, resulting in no sales, Buy Box loss, and decreased traffic.
Account Health Deterioration
Amazon may flag listings as “Non-Compliant” or issue performance notifications, which affect your Account Health Rating (AHR).
Risk of Suspension
Failure to resolve documentation or policy issues—especially when Amazon remains unresponsive—can result in account deactivation.
Many sellers have contacted AmazonSellersLawyer.com for help after weeks of silence from Amazon support.
What to Do When You’re Facing Amazon Compliance Review Delays
Step 1: Confirm the Exact Cause of the Review
Carefully read all emails and performance notifications. Then:
Check the Listing Quality Dashboard
Visit the Account Health and Compliance sections in Seller Central
Look for red flags like missing safety documentation, inaccurate item condition, or IP claims
Knowing the exact reason speeds up your ability to gather the correct documents.
Step 2: Gather and Organize Required Documentation
Even if Amazon hasn’t yet asked for specific paperwork, anticipate it. Start compiling:
Safety data sheets (SDS)
Compliance certifications
FDA registration (if applicable)
Invoices from manufacturers or authorized distributors
Photographs of product packaging and labeling
Having everything ready improves your chances when escalation is needed.
Step 3: Open a Case — and Follow Up Aggressively
Once your documents are ready, submit them through the appropriate compliance queue. Then:
Open a support case if needed via Help > Get Support
Use the Appeal button inside the compliance or performance dashboard
Reference the case ID in all correspondence
Follow up every 48–72 hours
Be professional and persistent. Highlight how the delay is hurting your business.
Step 4: Escalate to the Right Teams
If your case goes unanswered after a week:
Escalate through Executive Seller Relations
Use the Contact Us > Other > Listing or Product Issues > Other Listing Issue option
Provide a summary of prior case IDs and documentation
Include a concise and respectful request for expedited review
Persistence often pays off. But sometimes, even persistent sellers hit a wall.
Step 5: Seek Legal or Strategic Help if the Delay Persists
When you’re getting no response—or when your listing remains suppressed after multiple appeals—it’s time to get help.
At AmazonSellersLawyer.com, our team helps sellers:
Review compliance documentation for accuracy
Draft precise escalations to Amazon
Mitigate account health impacts
Prevent or appeal suspensions tied to documentation issues
If Amazon is unresponsive and your account is on the line, don’t wait for the next notification—get support now.
Final Thoughts
Amazon compliance review delays are more than just a bottleneck—they’re a potential threat to your entire business. If your listing is under review, don’t sit back and wait for Amazon to fix it.
Be proactive. Gather documents. Open and escalate cases. And if needed, bring in professional help to protect your account.
For immediate help with documentation issues, suspended listings, or Amazon’s silence, contact AmazonSellersLawyer.com today.