Amazon Sellers Lawyer Winning Used Sold as New Cases Reinstating AMZ Seller Accounts
Have you ever been accused by Amazon? Have you ever been accused of selling used products as new, used sold as new, when you know with a thousand percent certainty you’re only sending new products to Amazon’s FBA warehouses? Well, you are not alone. This is probably the top two or three causes of Amazon suspensions for all sellers.
So, what do you need to do if you have a used sold as new suspension?
Number one, used sold as new is almost always a result of packaging, shipping, or returns. You can’t really control Amazon staff in the warehouses. Just make sure you have your invoices in advance.
Number two, if you are shipping products yourself – either directly by seller fulfilled or to the warehouses – make sure you’re packaging them really well. Also, make sure your packaging is up to date.
Okay, why am I bringing this up? Because Alexa won two of these used sold as new cases, not one, but two of these last week, both with her FIRST plan of action. Absolutely awesome. Great job getting these sellers reinstated. You rock. I appreciate working with Alexa every day. She’s remarkable. She’s just one of our incredible team of paralegals who are doing nothing but helping Amazon sellers succeed, helping private label sellers succeed.
We are here for Amazon sellers seven days a week, so contact us for a free consult right away.
Contact us. Here for sellers: MON-FRI: 9am – 8pm, SAT & SUN: 10am – 6pm EST
Also, if you’re an Amazon seller trying to write your own plan of action, I encourage you to download a copy of our book, Amazon Sellers’ Guide to Suspensions & Reinstatements.