Sellers Avoiding Used Sold As New Suspensions On Amazon By Being PROACTIVE With These Steps

Used sold as new suspensions are almost always because the product or packaging is older than what the consumer anticipated receiving or it was damaged in shipping.

Now you can’t control shipping all that much when you’re using FBA, but you can control your research.

You can identify whether or not the packaging and the coloration of your product is exactly what the consumer would receive if they bought it from the brand itself. How do you do this? You just go online, make sure that if your inventory is a bit old that the packaging in the coloration matches to a T or you will be looking at a used sold as new complaint.

If you want to learn more about used sold as new suspensions on Amazon and more importantly, used sold as new reinstatements, contact us.

Remember you can submit your case to us 24/7. We are here for you seven days a week, 365 days a year.


Here are Kerry McDonald’s top 5 issues for Amazon sellers dealing with “USED SOLD AS NEW” allegations, suspensions, and listing loses.