Seller Accused of Causing SKU Matching Error Resulting in Account Shut Down
Amazon sellers, this is Mariano Rivera. He was the cleanup pitcher for the New York Yankees, Hall of Famer, absolutely all awesome and this is Declan. Declan is an awesome paralegal who’s part of our team. I want to tell you why I’m bringing up both of them.
We were brought on board for an Amazon seller who I hold in an insanely high regard. I can’t tell you her name, but she’s absolutely awesome.
There was a SKU matching error and Amazon said she caused the problem.
She said, “No way, it wasn’t me. I didn’t do it.” So she tried to resolve the issue on her own, couldn’t do it, hired us about her account shut down. We developed a great rapport. I’m now like the head of her fan club. Declan got assigned the case and guess what? Problem resolved, account and listings back on.
So you know who you are if you’re watching my videos. Thank you for trusting us. I appreciate the confidence every single Amazon seller puts into me and my team. So Declan, great job. You are our Mariano Rivera at Amazon Sellers Lawyer.
Amazon is not always right. You know this, sometimes you have to persuade Amazon to see it your way to get your accounts back and your listings back.
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