How to Sell Online Again After Amazon Deactivated Your Seller Account
Copyright complaints are on the rise.
It’s bad news for Amazon sellers. In this video, I’m going to describe how one of our killer paralegals, Jacques did a one-two punch and got our seller reinstated with the very first plan of action.
An Amazon seller, their entire account was suspended. They go to our website, the number one website on earth for information pertaining to Amazon sellers, and they went to our case submit button. They clicked the case submit button, hired us, and Jacques was assigned as the paralegal on the case.
It was a copyright complaint. The entire account was down and this seller was stressed. I mean, just out of his mind. He needs his income reinstated yesterday.
What did Jacques do? He looked at the entire account. He spoke to the Amazon seller and together they did two things:
One, a Digital Millennium Copyright Act counter-notice. What does that mean? It’s a legal document that says to that complainant either start a lawsuit or your complaint’s going to disappear as a matter of law.
Also, we wrote a plan of action for the seller to submit to sell a performance that said, “We are going to drop this listing. We served a counter-notice. The complaint is baseless. But just to make sure Amazon’s consumers are protected, we’re going to remove product from our catalog. Get us back online.” Amazon’s staff in India, who I have personally interviewed dozens of them, reinstated the account right out the box.
