Overcharged by Amazon FBA? Here’s What You Can Do!

If you’ve been overcharged by Amazon FBA, don’t worry!

There are things you can do to get your money back. In this video, I’ll go over the basics of Amazon arbitration and how to make a claim.


Case #04539

In this case, an Amazon seller was overcharged by Amazons FBA (Fulfillment by Amazon) system and was unable to resolve the issue amicably with the company. It is a commonly seen issue that Amazon overcharges sellers for features of FBA including the use of shelf space, improper measurement of packages as “too large”, and other errors.

Dispute Resolution 

If you are unable to settle the dispute amicably then the appropriate course of action would be too pursue arbitration against Amazon. Arbitration is the dispute resolution system available to Amazon sellers who have signed away their right to pursue a lawsuit against Amazon through the contract called “Business Solutions Agreement”.¬† With the use of an arbitrator, your case can be resolved efficiently by an unbiased, third-party judge.

Pre- arbitration demand 

While arbitration is the best way to pursue legal action against Amazon, it does include paying filing fees and waiting for the case to be reviewed can be a time consuming process. For this reason, we recommend that before this step is taken that we send what is called a pre-arbitration demand directly to Amazons legal counsel in order to attempt and resolve the case as quickly and efficiently as possible. The goal is for Amazons lawyers to receive evidence from you much quicker and be able to report back to Amazon that arbitration is not needed.